Shipping & Delivery

At LoftGlow, we are committed to providing fast and reliable delivery to ensure that your skincare and cosmetics arrive in perfect condition. Please review our delivery methods and estimated shipping times to help plan your orders.

Delivery Methods

We offer several shipping options depending on your location to make sure your products reach you quickly and safely. All orders are dispatched from our facility within 1-2 business days after your order is placed.

Domestic Shipping

• Standard Delivery: Orders typically arrive within 5-7 business days from the date of dispatch.
• Express Delivery: For quicker service, you can choose our express delivery option, with estimated delivery within 1-2 business days.

International Orders

• Please note that currently, we do not offer shipping to international locations outside continental US states.

Shipping Costs

Shipping fees for domestic orders are calculated based on the shipping option selected at checkout.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number, allowing you to follow your package's journey. Simply click the link in the email to see real-time updates on your delivery status.

Delivery FAQs

1. How long does it take to process my order?
Orders are typically processed within 1-2 business days. Once your order is processed, it will be shipped according to the method selected during checkout.

2. Do you ship to my country?
We currently only ship to the continental US states.

3. What should I do if I haven’t received my order?
If your order hasn’t arrived within the estimated delivery time, please check the tracking information provided in your shipping confirmation email. If you still need assistance, reach out to our customer support team at orders@loftglow.com for help.

4. Can I change my delivery address after placing an order?
We recommend ensuring that all delivery information is correct before completing your purchase. If you need to change your delivery address, please contact us immediately at orders@loftglow.com. We’ll do our best to accommodate changes, but once the order has been dispatched, we are unable to modify the shipping details.

Important Notes:

• All delivery times are estimates and may vary based on external factors such as weather conditions, postal delays, or customs clearance.
• We are not responsible for any delays caused by the courier service or customs processes, but we will do everything possible to assist you in case of delays.

If you have any further questions about our delivery methods or need assistance with your order, please contact us at orders@loftglow.com .

Thank you for choosing LoftGlow for your skincare and cosmetics needs!